To access your ArchReach account, you will need:

1. url for your account. It looks like this: yourcompanyname.archreach.com
2. password 
3. Open a new tab in your web browser and put in your account url and press the "enter" or "return" key on your keyboard. You'll see the login screen. ​
4. Enter your email address OR the word "admin". 
5. Enter in your password
6. Click the login button

"CSV" stands for "Comma Separated Values".

Here are the steps for creating a "CSV file" of your contacts for importing into your ArchReach account:

1. Create a new, blank workbook in Microsoft Excel or Apple Numbers
2. In the first row of the workbook, but the field names you will be using for your contact records (note that at minimum, each contact record needs to contain an email address).
   
   
   
3. Next, populate the following rows with your contacts' information. Put each contact on a separate row. If you are missing some information for a contact, leave the cell blank:
   
   
   
4. Lastly, save the file as a "CSV" format file.
   
   
   
5. Now you are ready to import this CSV file into your ArchReach account.

If you need to change or update your business address within your ArchReach account, this is what you need to do:

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1. Log in to your account. Click on your name in top right corner and go to My Settings. See above image.
2. Change your company details on this page and be sure to update the information in the signature box. Click the green Save Settings button when you're done making changes.
3. Now go to Lists and then next to one of your lists, click on the down arrow next to "Import Contacts" to reveal a dropdown menu.  Then click on Edit.
   

   Go to Lists to change business contact information in your emails.

4. In the window that pops up, check that the sender address is correct. If not, click on the address and you'll see an option to Add new address. Choose Add new Address. 
5. Now you'll be able to add in new address details. (Remember you don't need to do this if the address is correct in step #4.)
6. Click Create List.
7. Do steps #3-6 for each mailing list.
8. The other place you'll need to update your address is in your %signature% message variable (if you have one set up). If you don't this variable set up in Campaigns> Edit Message Variables, then you don't have anything else to change.
9. If you need to edit message variables, see the step by step instructions below in "How to edit or create new message variables?".

What’s an opt-in? This means that all of your contacts must have willingly given you their email address, with the knowledge that they would be added to your list and receive mass emails from you. Usually, contacts sign up using an online subscription form. 

 How to get your contacts to opt-in? Well, who’s on your list that didn’t meet the import rules in my previous email? Were they past clients, social media connections, people you met at a tradeshow? Depending on what your relationship is, determines the best method to use to ask them to join your list. 

If your contacts are past clients that you haven’t not kept in touch with or anyone that you haven’t emailed in the past year, then you should send them a personal email with a short message asking if they’d like to receive your e-newsletter.​ Here's an example letter.

Once a campaign has sent, you can view reports to see the different statistics on the campaign.

You can view the following stats on the Reports page:

To view a Report for a particular campaign, click on the Reports tab and then click on the name of the for the particular campaign that you want to view.

In addition to viewing statistics on your campaign, you can also resend or share your campaign reports.​